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When should I contact the customer support team?

We recommend getting in touch with our team if:

  • You need to review a specific amount on your latest bill.
  • You notice discrepancies between what the app shows and your bill and can't find an explanation.
  • You've received several bills at once and need help managing them.
  • You'd like to split the payment of one or more bills.
  • The payment link isn't working or you're having issues with your direct debit.

You can call us on 900 533 668 (Monday to Friday, 9:00–18:00), contact us via chat, or email us at clientes@chippio.es.